starwin88Privacy Policy

This page describes what we collect when you use starwin88 and how we keep that data protected. We recognise that your privacy matters, whether you are accessing our sportsbook from Jakarta, Surabaya, or elsewhere in supported regions. We are transparent about what information we hold, how we use it, and the choices you have.

Our privacy commitments apply to everyone who registers with starwin88—from the moment you create your account through to withdrawal and beyond. We collect personal information to verify your identity, process your payments, and improve our service. We do not sell this information. We do not share it with marketers or data brokers. We keep it secure and let you control how it is used.

Read through this policy to understand our data practices. If you have questions, our support team is available 24/7 via chat and email to clarify how we handle your information.

What We Collect and Why

We collect several categories of data when you join starwin88. At registration, we ask for your email address, phone number, and password. We use your email to send account notifications and password-reset links. We use your phone number to verify your identity and contact you about account security if needed.

We collect payment information—the bank account or e-wallet details you use for deposits and withdrawals. We never store your full card or banking details ourselves. Instead, we encrypt them and send them only to our certified payment processors, who handle the actual transaction. We record only the last four digits for your reference.

We also track your activity on starwin88—which games you play, which events you bet on, your account balance, and your deposit and withdrawal history. We use this data to detect fraud, prevent problem account use, and understand how users experience our platform. We do not sell this data. We use it solely to run our service better.

Cookies and Tracking

We use cookies to remember your login session and preferences. Cookies are small text files stored on your device. When you visit starwin88, we send a session cookie that lets you stay logged in without re-entering your password on every page. We also use analytics cookies to see how users navigate our site—which pages are popular, where users drop off, how fast pages load.

You can manage cookie preferences in your browser settings. If you disable non-essential cookies, some features on starwin88 may not work smoothly, but your account and payment functionality will remain unaffected. We do not use tracking pixels or third-party ad networks to follow you across the web.

Your Rights and Our Obligations

We respect your control over your own data. You can request a copy of all information we hold about you by contacting our support team. We will provide it in a readable format within 30 days. You can ask us to correct any errors—if your phone number or address is wrong, let us know and we will update it. You can request deletion of your account and associated data, subject to legal retention requirements.

We retain your identity documents for as long as your account is active, and for a period after closure to satisfy regulatory requirements. We keep payment records for tax and fraud-prevention purposes, typically for several years. Other activity data is deleted after a set period unless we have a legal reason to retain it.

Data access

You can download your account history, transaction records, and personal data from your starwin88 account dashboard at any time.

Data correction

Update your email, phone, or address in account settings. Changes to identity details must be verified through our support team.

Account closure

You can close your account and request data deletion anytime. Outstanding balances will be withdrawn to your registered payment method.

Payment Processors and Third Parties

Our payment infrastructure includes processors who handle DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet transactions, as well as virtual accounts from mobile banking, local payment, online payment, and e-wallet. These payment providers are certified and comply with data-protection laws. We do not control their privacy practices, but we require them to meet strict security and confidentiality standards in their contracts with us.

We also use cloud servers located outside Indonesia to store encrypted backups. These data centres are certified for international security standards. Your data is encrypted before it leaves our servers, so the hosting provider cannot read it.

Jurisdiction and Contact

Our data practices comply with the laws of jurisdictions where we operate. We process your data only for the purposes outlined in this policy. We do not combine data from multiple accounts or share it across platforms. If you are in a jurisdiction with specific data-protection laws—for example, if you access starwin88 around Idul Fitri or during the Piala AFF season—those local rules apply in addition to our global policy.

If you have any question about how we handle your data, contact us via 24/7 chat on starwin88, or email our support team. We respond within 24 hours and will clarify any aspect of our privacy practice. Your data is yours—we are here to help you understand and control it.